Privacy Policy

Information We Collect

When you use the Thompson Plumbing Dallas website, we may collect the following types of information:

• Name, phone number, and email address when you submit a contact or booking form
• Service address when you request an in-home estimate or service appointment
• Information you voluntarily provide in message fields
• Technical data such as browser type, IP address, and pages visited (collected automatically)

How We Use Your Information

We use the information we collect to:

• Respond to service requests and schedule appointments
• Provide estimates and follow up on service inquiries
• Send appointment reminders and service confirmations
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your browser. We use cookies to remember your preferences, analyze site traffic, and provide relevant content. You can disable cookies in your browser settings; however, some features of our website may not function properly.

Third-Party Services

Our website uses the following third-party services that may collect data independently:

• Google Analytics — website traffic analysis. Google's privacy policy: policies.google.com/privacy
• Google Maps — interactive maps embedded on our site. Governed by Google's privacy policy.
• Google Reviews — customer review display. Governed by Google's terms of service.

Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure. We encourage you to use discretion when sharing personal information online.

Your Rights (CCPA)

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at info@thompsonplumbing.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us: